{"id":17621,"date":"2026-01-28T17:37:06","date_gmt":"2026-01-28T15:37:06","guid":{"rendered":"https:\/\/lider.test-ocean.com.ua\/exchange-and-returns"},"modified":"2026-04-02T09:41:02","modified_gmt":"2026-04-02T07:41:02","slug":"exchange-and-returns","status":"publish","type":"page","link":"https:\/\/lider.test-ocean.com.ua\/en\/exchange-and-returns","title":{"rendered":"Exchange and Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17621\" class=\"elementor elementor-17621 elementor-8991\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96ab859 lider-bl-1 e-flex e-con-boxed e-con e-parent\" data-id=\"96ab859\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c9e64fa e-con-full e-flex e-con e-child\" data-id=\"c9e64fa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-841f9bc elementor-widget elementor-widget-text-editor\" data-id=\"841f9bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>LIDER RG Return and Exchange Policy<\/strong><\/p><p>We value our customers&#8217; trust and operate in accordance with current Ukrainian legislation. If you need to return or exchange an item, the process is simple and straightforward. <\/p><p> <\/p><p><strong>Return Period<br><\/strong>Returns or exchanges of items in proper condition are possible within 14 calendar days from the date of receiving your order.<\/p><p> <\/p><p><strong>Returning Items in Proper Condition<br><\/strong>You can return an item if:<\/p><ul><li>it has not been used;<\/li><li>its original appearance is preserved;<\/li><li>factory labels are intact;<\/li><li>original packaging is preserved;<\/li><li>the item is complete with all components.<\/li><\/ul><p>In this case, return shipping costs are covered by the buyer.<\/p><p> <\/p><p><strong>If the Item Has a Defect or Does Not Match<br><\/strong>If you received an item with a manufacturing defect or it does not match your order<br>(wrong size, color, model, or damage), delivery is covered by the store.<br>After receiving and inspecting the item, we will:<\/p><ul><li>exchange it for an identical item, or<\/li><li>refund your payment.<\/li><\/ul><p> <\/p><p><strong>Return or Exchange Process<\/strong><\/p><p>Contact us to arrange a return:<br>Email: Lider.gymnastics@gmail.com<br>Phone: +380933678501<br>Telegram: <a href=\"https:\/\/t.me\/lider_rg_club\">https:\/\/t.me\/lider_rg_club<\/a><\/p><p>In your message, include:<\/p><ul><li>order number;<\/li><li>recipient&#8217;s full name;<\/li><li>reason for return or exchange;<\/li><li>photo of the item (if needed).<\/li><\/ul><ol><li>Receive confirmation from the manager and shipping instructions.<\/li><li>Pack the item in its original packaging.<\/li><li>Send the item via Nova Poshta:<br>Recipient: Pugach Artem<br>City: Kyiv<br>Branch: \u211668<br>Phone: +380933678501<\/li><\/ol><p> <\/p><p><strong>Refunds<br><\/strong>After receiving and inspecting the item, funds will be returned to the buyer&#8217;s bank card<br>within 3\u20135 business days.<br>In case of an exchange, the new item will be shipped after receiving the return.<\/p><p> <\/p><p><strong>Non-Returnable Items<br><\/strong>According to Ukrainian legislation, the following items are not eligible for return or exchange:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>underwear;<\/li><li>socks;<\/li><li>undergarments;<\/li><li>tights.<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>LIDER RG Return and Exchange Policy We value our customers&#8217; trust and operate in accordance [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-17621","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/lider.test-ocean.com.ua\/en\/wp-json\/wp\/v2\/pages\/17621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lider.test-ocean.com.ua\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lider.test-ocean.com.ua\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lider.test-ocean.com.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lider.test-ocean.com.ua\/en\/wp-json\/wp\/v2\/comments?post=17621"}],"version-history":[{"count":1,"href":"https:\/\/lider.test-ocean.com.ua\/en\/wp-json\/wp\/v2\/pages\/17621\/revisions"}],"predecessor-version":[{"id":17622,"href":"https:\/\/lider.test-ocean.com.ua\/en\/wp-json\/wp\/v2\/pages\/17621\/revisions\/17622"}],"wp:attachment":[{"href":"https:\/\/lider.test-ocean.com.ua\/en\/wp-json\/wp\/v2\/media?parent=17621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}